Privacy and Cookie Policy

NaturaVera places the utmost priority on the privacy and security of your personal data. This policy explains how your information is collected, used, and shared when you visit our site or make a purchase.

1. Personal Information We Collect

  • Order Information: When you make a purchase, we collect certain information such as your name, billing address, shipping address, payment information, email address, and phone number.

  • Device Information: When you visit our site, we automatically collect information about your device, IP address, time zone, and your browsing activities on our site (pages clicked, etc.).

2. How We Use Your Information

We generally use the information we collect for the following purposes:

  • To process your orders, manage payments, and arrange shipping processes.

  • To communicate with you about your order.

  • To screen for potential risk or fraud (especially your IP address).

  • To send you information or advertisements (marketing newsletters) about our products in line with your preferences.

3. Sharing Your Information with Third Parties

We share your personal information with third parties who help us achieve the purposes described above. For example:

  • Shopify: To power our store (Your data is stored on Shopify's secure servers).

  • Shipping Companies: We share the necessary address information for the delivery of your products.

  • Payment Providers: Payment systems are used to securely complete transactions.

4. About Cookies

We use "Cookies" on our site to provide you with a better experience. Cookies are small data files placed on your device.

  • Necessary Cookies: Essential for basic site functions (cart, login).

  • Analytics Cookies: Help us understand how visitors use the site (Google Analytics, etc.).

  • Advertising Cookies: Used to show you products that may be of interest to you. You have the right to refuse cookies through your browser settings, but this may prevent some features of the site from working.

5. Your Rights as a Data Subject (GDPR/KVKK)

If you reside in Europe or Turkey, you have the right to access, correct, update, or delete the personal information we hold about you. To exercise these rights, please contact us at info@naturaveracosmetic.com.

6. Data Retention

When you place an order, we retain your information for our records until you request its deletion.